Mum of stillborn baby who nearly bled to death waiting five hours for ambulance is still waiting for answers
A mum who had to wait five hours for an ambulance after delivering her stillborn baby, says she’s still waiting to hear from the Welsh Ambulance Service as to what went wrong.
Today they have apologised to Debra Clark for the “time it has taken to investigate the circumstances surrounding her tragic experience”.
The 29-year-old, from Chirk, went into labour at home but despite up to 10 calls for an ambulance, her dad had to deliver the miscarried child, and she nearly bled to death.
The Welsh Ambulance Service told the Daily Post in June “a thorough investigation would be carried out”, but seven months on from the ordeal Ms Clark hasn’t heard a thing.
“Until I know what happened that night, I can’t get on with my life, I can’t find any closure or peace,” said the mum of one.
“I’ve been diagnosed with PTSD by my doctor as I have flashbacks from the time, images that I just can’t get out of my mind.
“I tried to redecorate the house and bought a new sofa. I gave birth to William on the old sofa and all I could think of every time I sat on it was what happened on that night.”
The 29-year-old continued: “But nothing worked and I’ve moved away from Chirk to my nan’s house in Birkenhead, Kyle, my little boy and I need a fresh start.”
Ms Clark said she doesn’t believe lessons have been learnt by the Welsh Ambulance Service since the loss of her son in April-who was born just before her 20 week scan.
“I’m horrified and shocked to hear that people are dying waiting for ambulances, it’s so sad,” she said.
“People in North Wales deserve so much more. I think the ambulance service needs money poured into it, so things can improve.
“I think it’s a crisis situation.”
The Daily Post reported this week that a 92-year-old woman who lay in agony for five hours waiting for an ambulance died in hospital the following day.
On October 28 a 37-year-old man, from Craig-y-Don, in Llandudno, who called for an ambulance after falling down the stairs at home was discovered dead when crews finally arrived almost four hours later.
Claire Bevan, Director of Executive Director of Quality, Safety & Patient Experience, said in a statement: “We would like to apologise to Ms Clark for the time that it has taken to investigate the circumstances surrounding her tragic experience.
“We are contacting Ms Clark to reassure her of our commitment to completing this investigation as quickly as possible, and that we have invested significant time with Betsi Cadwaladr University Health Board in investigating the circumstances surrounding the traumatic event.
“Nevertheless, we fully recognise that our inquiry has been prolonged and our communication with Ms Clark in the interim has fallen short of what we would expect.
“We would like to say how sorry we are that this is the case, and we will, as a matter of course, review the way we manage our communication with those who have lodged a concern with us to see where any improvements can be made.
“We are hopeful that this investigation will be completed within the next few weeks and we will be in touch with Ms Clark to arrange a suitable time to meet and share our findings with her at the earliest opportunity.”